| ISSUE | PRIMARY CONTACT INFORMATION | CONTACT PERSON |
| Workforce Administration- Staff | ETS ServiceNow | Department Security Administrators submits a ticket |
| Workforce Administration - Academic | HR Benefits ServiceNow | Benefits ServiceDesk 805.893.2499 |
| Additional Pay, Overpayments, Off Cycle Requests | HR Leave Admininstration ServiceNow | Danielle Yapo 805.893.4752 |
| Benefits (UCRP tier correction, loss of coverage, service credits) | HR WFA ServiceNow | Workforce Administration 805.893.3166 |
| Access / Security / Roles / Configuration | https://ucsb.app.box.com/file/149794425164 | Department Timekeeper |
| What role am I assigned | https://www.tps.ucsb.edu/parking-permits | |
| Budgeting | Payroll ServiceNow | Lynn Tran 805.893.4145 |
|
Composite Benefit Rate |
HR General ServiceNow | |
| Time & Attendance | ||
| Parking | ||
| AP Folio | ||
| Campus Financial System | ||
| Identify & Access Management | ||
| Data Warehouse | ||
| SIST Systems (e.g. Blue, eGrades) | ||
| Work Study |